Welcome to our Help Pages

Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information. 

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Most popular FAQs

  1. What do I do if I have not received ... (134861 views)
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  3. Are there any shipping restrictions on Benefit products? (106214 views)
  4. Do you deliver to my country? (101674 views)
  5. How can I pay for my order? (93595 views)
  6. I have received my item and it is damaged. ... (90085 views)
  7. Are there any shipping restrictions on Paul Mitchell products? ... (84866 views)
  8. Does a value pack count as one item? (54863 views)
  9. How long will it take for my order to ... (29846 views)
  10. Who will deliver my order? (29259 views)

Latest FAQs

  1. Where is my order? (2016-12-15 17:20)
  2. Why cant I add a new payment card? (2016-09-01 12:11)
  3. Why cant I sign into my account? (2016-09-01 12:10)
  4. What is your privacy policy? (2016-09-01 12:04)
  5. Where can I find your Terms and Conditions? (2016-09-01 12:03)