Welcome to our Help Pages

Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information. 

If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.

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Most popular FAQs

  1. What do I do if I have not received ... (134714 views)
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  3. Are there any shipping restrictions on Benefit products? (106127 views)
  4. Do you deliver to my country? (101574 views)
  5. How can I pay for my order? (93376 views)
  6. I have received my item and it is damaged. ... (90001 views)
  7. Are there any shipping restrictions on Paul Mitchell products? ... (84779 views)
  8. Does a value pack count as one item? (54757 views)
  9. How long will it take for my order to ... (29562 views)
  10. Who will deliver my order? (29154 views)

Latest FAQs

  1. Where is my order? (2016-12-15 17:20)
  2. Why cant I add a new payment card? (2016-09-01 12:11)
  3. Why cant I sign into my account? (2016-09-01 12:10)
  4. What is your privacy policy? (2016-09-01 12:04)
  5. Where can I find your Terms and Conditions? (2016-09-01 12:03)