Welcome to our Help Pages

Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information. 

If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.

You cannot comment on this entry

Most popular FAQs

  1. What do I do if I have not received ... (134140 views)
  2. Will I be charged customs and import charges? (113854 views)
  3. Are there any shipping restrictions on Benefit products? (105778 views)
  4. Do you deliver to my country? (100688 views)
  5. How can I pay for my order? (92451 views)
  6. I have received my item and it is damaged. ... (89638 views)
  7. Are there any shipping restrictions on Paul Mitchell products? ... (84417 views)
  8. Does a value pack count as one item? (54415 views)
  9. Who will deliver my order? (28834 views)
  10. How long will it take for my order to ... (28395 views)

Latest FAQs

  1. Where is my order? (2016-12-15 17:20)
  2. Why cant I add a new payment card? (2016-09-01 12:11)
  3. Why cant I sign into my account? (2016-09-01 12:10)
  4. What is your privacy policy? (2016-09-01 12:04)
  5. Where can I find your Terms and Conditions? (2016-09-01 12:03)